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Carretera Transpeninsular SJC-CSL Km. 4.3, Plaza Providencia Local 1, El Tezal, 23410 Cabo San Lucas, B.C.S.

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Director of Ronival Property Management

ROCIO MONTAÑO

Innovation, leadership, and experience are all qualities that have helped Rocio Montaño achieve success in the hospitality industry. With over 24 years of experience at some of the most prestigious hotels and resorts in Cabo, it is no wonder why she has been so successful with Ronival Real Estate & Property Management Services.

She arrived in Cabo in 1997 where she started her career in the hotel industry and worked in different areas such as House Keeping, Reservation, Front Desk, etc. Her last position was Operations Manager.


Rocio quickly identified the need for Cabo property management services for the clients of her husband, Nick Fong. Together, they founded Ronival Real Estate and Property Management in 2010.

Now, Rocio and her team of property management professionals provide the highest standard of customized service and attention for Cabo homeowners from House Administration and Vacation Rentals to Project Management.

We look forward to working with you.

Property Management
So, when it comes to the management of any home in Baja, Ronival is committed to excellence from start to finish in order for our clients to always feel at ease with their ownership of a property, making sure it is a stress-free experience. We know how important your home away from home is; therefore we have a highly experienced team ready to take on all aspects of managing properties right off the bat. We make sure communication between us, as well as updates about conditions surrounding your property never go unheeded because customer service is what makes us great.
House

Administration

OurService

Our core objective is to make sure properties are kept at their best at all times, ready to be enjoyed by owners and their guests. We are here to help our clients whether it's their second home, living abroad experience, or investment property. Each owner is assigned a three-member team lead by a Property Manager, bilingual and experienced, supported by an O... Read More+

OurService

Our core objective is to make sure properties are kept at their best at all times, ready to be enjoyed by owners and their guests. We are here to help our clients whether it's their second home, living abroad experience, or investment property. Each owner is assigned a three-member team lead by a Property Manager, bilingual and experienced, supported by an Operations Supervisor and an Accounting Executive, all of them trustworthy, reliable, and detail-oriented.

Home Inspections andReports

Our Operations Supervisors perform scheduled inspections, either weekly, prior to arrivals, after each rain or storm, and during maintenance tasks. In the case of vacation rental properties, we additionally inspect them prior to check-in to supervise house cleaning and verify standards and after guests check-out to ensure everything is in place, and if not, ... Read More+

Home Inspections andReports

Our Operations Supervisors perform scheduled inspections, either weekly, prior to arrivals, after each rain or storm, and during maintenance tasks. In the case of vacation rental properties, we additionally inspect them prior to check-in to supervise house cleaning and verify standards and after guests check-out to ensure everything is in place, and if not, immediately report and follow up. Standards and checklists are in place for all inspections, observations, and issues are reported in real-time through our Operations System to your Property Manager who addresses any issues and reports back to you for follow-up or authorizations.

Preventive Maintenance &Repairs

Your Property Manager will ensure your home has a preventive maintenance plan according to your property needs and for the area, we live in. Preventive maintenance programs have significant economic benefits, including lower utility bills, and avoiding emergency repair costs. Your Operations Supervisor will take care of executing the program in time, as well... Read More+

Preventive Maintenance &Repairs

Your Property Manager will ensure your home has a preventive maintenance plan according to your property needs and for the area, we live in. Preventive maintenance programs have significant economic benefits, including lower utility bills, and avoiding emergency repair costs. Your Operations Supervisor will take care of executing the program in time, as well as accompanying and supervising any maintenance contractors for repairs and projects at your home.

PunchList

We have realized that for new owners, this is one of the most important services that we can offer, it will give you peace of mind to know that you have a team following up on the list of items that may have been installed incorrectly, damaged during the course of work, or that are simply incomplete when the developer-builder-seller delivered your property... Read More+

PunchList

We have realized that for new owners, this is one of the most important services that we can offer, it will give you peace of mind to know that you have a team following up on the list of items that may have been installed incorrectly, damaged during the course of work, or that are simply incomplete when the developer-builder-seller delivered your property.

Accounting &Transparency

Opening and managing your own bank account in Mexico is a very important part of our services, from that account we will pay every single one of your expenses. You'll receive monthly reports with cash flow details on deposits, withdrawals, and balances so you can stay up to date with where all the money's going! Transparency is crucial for Ronival... Read More+

Accounting &Transparency

Opening and managing your own bank account in Mexico is a very important part of our services, from that account we will pay every single one of your expenses. You'll receive monthly reports with cash flow details on deposits, withdrawals, and balances so you can stay up to date with where all the money's going! Transparency is crucial for Ronival.

Utilities UnderYour Name

As a new owner, one of your first concerns will be to get utilities under your name and avoid any service interruption. We will take care of it, we will advise you on the process, documentation needed, and do all we can so it is a seamless process... Read More+

Utilities UnderYour Name

As a new owner, one of your first concerns will be to get utilities under your name and avoid any service interruption. We will take care of it, we will advise you on the process, documentation needed, and do all we can so it is a seamless process.

Hurricane &Rain Season

Hurricane season starts in May and lasts until late November. During this time we get your house ready. This service includes coordinating the installation of your hurricane shutters, rolling and lifting your mats, lifting your curtains, placing sandbags in strategic places, putting your patio furniture inside, covering your grills and fire pits, etc. We als... Read More+

Hurricane &Rain Season

Hurricane season starts in May and lasts until late November. During this time we get your house ready. This service includes coordinating the installation of your hurricane shutters, rolling and lifting your mats, lifting your curtains, placing sandbags in strategic places, putting your patio furniture inside, covering your grills and fire pits, etc. We also do after rain/hurricane inspections and send constant updates to you and your guests and renters.

Insurance ClaimFollow Up

What happens after a storm? We've got you covered, from the initial assessment, reports, notifying your insurance company, meeting with the adjuster, and following up on the claim process, to working with our Projects Area in order to get all repair estimates aligned. We will help with the whole process so you can be sure there is someone representing your i... Read More+

Insurance ClaimFollow Up

What happens after a storm? We've got you covered, from the initial assessment, reports, notifying your insurance company, meeting with the adjuster, and following up on the claim process, to working with our Projects Area in order to get all repair estimates aligned. We will help with the whole process so you can be sure there is someone representing your interest while you are not in Baja.

Managing Your Home In ANutshell

In case we forgot anything... all this is part of what we do...

  • Have your home always ready for your arrival or your guests.
  • Help you with anything related to your stay in Baja, may it be for a few days or years!
  • Coordinate and supervise repairs when necessary.

Read More+

Managing Your Home In ANutshell

  • Have your home always ready for your arrival or your guests.
  • Help you with anything related to your stay in Baja, may it be for a few days or years!
  • Coordinate and supervise repairs when necessary.
  • Coordinate and supervise cleaning services. Purchase and deliver cleaning supplies.
  • Hire services such as fumigation, pool maintenance, gardening, etc.
  • Take care of your relationship with HOA administration (payments, newsletters follow-up, adhere to rules, HOA meeting attendance, etc.)
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Vacation Rental

Program

For a perfect vacation getaway, Baja offers relaxation and luxury as well as adventure. Discover why Ronival should be your host during your next visit to Baja or why you want Ronival to handle your property management needs for the best vacation rental program in Baja.

Be ourGuest

Cabo is a popular destination among vacationers looking for an exotic beach escape. Located in the state of Baja California Sur, Cabo offers the perfect combination of desert and ocean views. The surrounding towns offer a similar sensory experience, but with a more laid-back atmosphere. Whether you are looking for your next vacation getaway or have already a... Read More+

Be ourGuest

Cabo is a popular destination among vacationers looking for an exotic beach escape. Located in the state of Baja California Sur, Cabo offers the perfect combination of desert and ocean views. The surrounding towns offer a similar sensory experience, but with a more laid-back atmosphere. Whether you are looking for your next vacation getaway or have already arrived in one of our professionally managed properties around Baja, a stay with us will ensure that you have an unforgettable experience with 24/7 concierge service by local experts.

ConciergeServices

Have questions about the property or location? Need transport to/from an airport? Book onto one of our pre-planned excursions? Make your vacation planning easy with us. Our team of local experts is ready for you with

  • Spa services
  • Chef experiences at the Villa or Condo and grocery pre-stocking... Read More+

ConciergeServices

Have questions about the property or location? Need transport to/from an airport? Book onto one of our pre-planned excursions? Make your vacation planning easy with us. Our team of local experts is ready for you with

  • Spa services
  • Chef experiences at the Villa or Condo and grocery pre-stocking
  • Adventures & private expeditions in Baja (Cabo, Todos Santos, East Cape, Loreto)
  • World-class golf courses, deep-sea fishing, water activities, and furthermore.

And we can't miss, reservations and recommendations with the local insight, from our favorite eateries to high-end dining and everything in between. Stay with us and let us make your stay in Baja memorable...

Our Vacation RentalFull Program

Now that you have a property in Baja, what's the best way to make it work for you? Either if you are looking to combine personal use with rentals or if it is an investment and you are looking to optimize revenue, we have the best program for you. Our personalized approach allows us to serve a wide range of properties, from luxury condos to high-end exclusive... Read More+

Our Vacation RentalFull Program

Now that you have a property in Baja, what's the best way to make it work for you? Either if you are looking to combine personal use with rentals or if it is an investment and you are looking to optimize revenue, we have the best program for you. Our personalized approach allows us to serve a wide range of properties, from luxury condos to high-end exclusive villas. Our team of experts analyzes each property to design the strategy that fits the best owner's objectives and market needs, turning each home into a successful vacation rental business. We take care of everything, from market analysis, professional media (photo shootings, videos, social media content), marketing, listings in multiple channels, listing and website management, guest communication, and the most important part, we make sure your guests have a magnificent experience that turns into 5-star reviews that leads into more reservations at better rates! Guest Services are also available for owners that rent on their own. To get more information contact us!

Why WeStand out

Our vacation rental program is designed to offer you the benefit of maximizing your potential revenue. Our integrated team has you covered from our Guest Services department and your Property Manager, who will be your guest's main contact, to Bookkeeping Services which monitors expenses related to the Vacation Rental Program, we got you covered!... Read More+

Why WeStand out

Our vacation rental program is designed to offer you the benefit of maximizing your potential revenue. Our integrated team has you covered from our Guest Services department and your Property Manager, who will be your guest's main contact, to Bookkeeping Services which monitors expenses related to the Vacation Rental Program, we got you covered!

Tools &Strengths

We are dedicated to providing the best guest experience possible when you travel with us, and technology's role in this mission is crucial. We use a channel management system, digital guidebooks customized for each property, and market analysis to succeed in your rentals. Our tools complement our main strength, the fantastic team of Ronival Property Manageme... Read More+

Tools &Strengths

We are dedicated to providing the best guest experience possible when you travel with us, and technology's role in this mission is crucial. We use a channel management system, digital guidebooks customized for each property, and market analysis to succeed in your rentals. Our tools complement our main strength, the fantastic team of Ronival Property Management, a group of qualified professionals that embrace the company's values and are committed to providing the best service to our guests and the properties' owners.

Optimizing YourRevenue

Having both sides of the financial story makes it easier for us to make recommendations or adjustments to ensure you are getting the revenue you are looking for within the market conditions. We are constantly looking at occupation, market rates, and adjusting prices and strategies. On the other hand, we also know and manage your expenses, so we are able to m... Read More+

Optimizing YourRevenue

Having both sides of the financial story makes it easier for us to make recommendations or adjustments to ensure you are getting the revenue you are looking for within the market conditions. We are constantly looking at occupation, market rates, and adjusting prices and strategies. On the other hand, we also know and manage your expenses, so we are able to monitor your ROI and raise a flag when a different decision needs to be made.

MinimizingRisks

One of the most common concerns for vacation rental homeowners is whether their property will be damaged by their renters. How do we minimize this? In our experience, it’s best to set clear and transparent rules in advance along with your Property Manager greeting guests at check-in to give them a tour and discuss the rules they must follow while staying a... Read More+

MinimizingRisks

One of the most common concerns for vacation rental homeowners is whether their property will be damaged by their renters. How do we minimize this? In our experience, it’s best to set clear and transparent rules in advance along with your Property Manager greeting guests at check-in to give them a tour and discuss the rules they must follow while staying at your home. We work with our owners to file any damage claims on their behalf and to collect payments for damages.

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The Benefits of Using our

Project Management Service:

OurMission

Our goal is to make your dreams come true while creating a stress-free experience, everything is taken care of by our team. We are responsible for initiating, planning, executing, supervising, monitoring, and closing down the project. We go from a very small project to a complete home renovation, always based on the following guidelines:

Budget
Quality
Time

How Do WeAchieve It

We offer a variety of services to meet your project management needs, such as qualified suppliers for the best prices and specialized designers when necessary. We take care of everything from design to final product completion until you're satisfied with the quality.... Read More+

How Do WeAchieve It

We offer a variety of services to meet your project management needs, such as qualified suppliers for the best prices and specialized designers when necessary. We take care of everything from design to final product completion until you're satisfied with the quality.

Our Commitment

We offer a variety of services to meet your project management needs, such as qualified suppliers for the best prices and specialized designers when necessary. We take care of everything from design to final product completion until you're satisfied with the quality.... Read More+

Our Commitment

We offer a variety of services to meet your project management needs, such as qualified suppliers for the best prices and specialized designers when necessary. We take care of everything from design to final product completion until you're satisfied with the quality.

What IsOur Value

We are the ones to make the connection between client-supplier making sure the project idea is understood. Our team is in charge of translating quotes, presenting updates, and communicating any changes or ideas during the process and until the project has been successfully delivered on time, taking into consideration the most important factor which is qualit... Read More+

What IsOur Value

We are the ones to make the connection between client-supplier making sure the project idea is understood. Our team is in charge of translating quotes, presenting updates, and communicating any changes or ideas during the process and until the project has been successfully delivered on time, taking into consideration the most important factor which is quality control.

Ronival Property ManagementClients

The Project Manager works with your Property Manager and Accounting Executive. Once a project is approved, payments will be made from your Mexican bank account. The amount will show up on your monthly accounting balance sheet.... Read More+

Ronival Property ManagementClients

The Project Manager works with your Property Manager and Accounting Executive. Once a project is approved, payments will be made from your Mexican bank account. The amount will show up on your monthly accounting balance sheet.

Ronival Clients AreWelcome

Even if you don't belong to our Property Management Program, we would gladly work on any project you might have. We understand that house administration may not always be needed but redesigning your house, kitchen, pool, garden may be a necessity to take your property to the next level.... Read More+

Ronival Clients AreWelcome

Even if you don't belong to our Property Management Program, we would gladly work on any project you might have. We understand that house administration may not always be needed but redesigning your house, kitchen, pool, garden may be a necessity to take your property to the next level.

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