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ROCIO MONTAÑO
Innovation, leadership, and experience are all qualities that have helped Rocio Montaño achieve success in the hospitality industry. With over 24 years of experience at some of the most prestigious hotels and resorts in Cabo, it is no wonder why she has been so successful with Ronival Real Estate & Property Management Services.
She arrived in Cabo in 1997 where she started her career in the hotel industry and worked in different areas such as House Keeping, Reservation, Front Desk, etc. Her last position was Operations Manager.
Rocio quickly identified the need for Cabo property management services for the clients of her husband, Nick Fong. Together, they founded Ronival Real Estate and Property Management in 2010.
Now, Rocio and her team of property management professionals provide the highest standard of customized service and attention for Cabo homeowners from House Administration and Vacation Rentals to Project Management.
We look forward to working with you.
Administration
OurService
Our core objective is to make sure properties are kept at their best at all times, ready to be enjoyed by owners and their guests. We are here to help our clients whether it's their second home, living abroad experience, or investment property. Each owner is assigned a three-member team lead by a Property Manager, bilingual and experienced, supported by an O... Read More+
OurService
Our core objective is to make sure properties are kept at their best at all times, ready to be enjoyed by owners and their guests. We are here to help our clients whether it's their second home, living abroad experience, or investment property. Each owner is assigned a three-member team lead by a Property Manager, bilingual and experienced, supported by an Operations Supervisor and an Accounting Executive, all of them trustworthy, reliable, and detail-oriented.
Home Inspections andReports
Our Operations Supervisors perform scheduled inspections, either weekly, prior to arrivals, after each rain or storm, and during maintenance tasks. In the case of vacation rental properties, we additionally inspect them prior to check-in to supervise house cleaning and verify standards and after guests check-out to ensure everything is in place, and if not, ... Read More+
Home Inspections andReports
Our Operations Supervisors perform scheduled inspections, either weekly, prior to arrivals, after each rain or storm, and during maintenance tasks. In the case of vacation rental properties, we additionally inspect them prior to check-in to supervise house cleaning and verify standards and after guests check-out to ensure everything is in place, and if not, immediately report and follow up. Standards and checklists are in place for all inspections, observations, and issues are reported in real-time through our Operations System to your Property Manager who addresses any issues and reports back to you for follow-up or authorizations.
Preventive Maintenance &Repairs
Your Property Manager will ensure your home has a preventive maintenance plan according to your property needs and for the area, we live in. Preventive maintenance programs have significant economic benefits, including lower utility bills, and avoiding emergency repair costs. Your Operations Supervisor will take care of executing the program in time, as well... Read More+
Preventive Maintenance &Repairs
Your Property Manager will ensure your home has a preventive maintenance plan according to your property needs and for the area, we live in. Preventive maintenance programs have significant economic benefits, including lower utility bills, and avoiding emergency repair costs. Your Operations Supervisor will take care of executing the program in time, as well as accompanying and supervising any maintenance contractors for repairs and projects at your home.
PunchList
We have realized that for new owners, this is one of the most important services that we can offer, it will give you peace of mind to know that you have a team following up on the list of items that may have been installed incorrectly, damaged during the course of work, or that are simply incomplete when the developer-builder-seller delivered your property... Read More+
PunchList
We have realized that for new owners, this is one of the most important services that we can offer, it will give you peace of mind to know that you have a team following up on the list of items that may have been installed incorrectly, damaged during the course of work, or that are simply incomplete when the developer-builder-seller delivered your property.
Accounting &Transparency
Opening and managing your own bank account in Mexico is a very important part of our services, from that account we will pay every single one of your expenses. You'll receive monthly reports with cash flow details on deposits, withdrawals, and balances so you can stay up to date with where all the money's going! Transparency is crucial for Ronival... Read More+
Accounting &Transparency
Opening and managing your own bank account in Mexico is a very important part of our services, from that account we will pay every single one of your expenses. You'll receive monthly reports with cash flow details on deposits, withdrawals, and balances so you can stay up to date with where all the money's going! Transparency is crucial for Ronival.
Utilities UnderYour Name
As a new owner, one of your first concerns will be to get utilities under your name and avoid any service interruption. We will take care of it, we will advise you on the process, documentation needed, and do all we can so it is a seamless process... Read More+
Utilities UnderYour Name
As a new owner, one of your first concerns will be to get utilities under your name and avoid any service interruption. We will take care of it, we will advise you on the process, documentation needed, and do all we can so it is a seamless process.
Hurricane &Rain Season
Hurricane season starts in May and lasts until late November. During this time we get your house ready. This service includes coordinating the installation of your hurricane shutters, rolling and lifting your mats, lifting your curtains, placing sandbags in strategic places, putting your patio furniture inside, covering your grills and fire pits, etc. We als... Read More+
Hurricane &Rain Season
Hurricane season starts in May and lasts until late November. During this time we get your house ready. This service includes coordinating the installation of your hurricane shutters, rolling and lifting your mats, lifting your curtains, placing sandbags in strategic places, putting your patio furniture inside, covering your grills and fire pits, etc. We also do after rain/hurricane inspections and send constant updates to you and your guests and renters.
Insurance ClaimFollow Up
What happens after a storm? We've got you covered, from the initial assessment, reports, notifying your insurance company, meeting with the adjuster, and following up on the claim process, to working with our Projects Area in order to get all repair estimates aligned. We will help with the whole process so you can be sure there is someone representing your i... Read More+
Insurance ClaimFollow Up
What happens after a storm? We've got you covered, from the initial assessment, reports, notifying your insurance company, meeting with the adjuster, and following up on the claim process, to working with our Projects Area in order to get all repair estimates aligned. We will help with the whole process so you can be sure there is someone representing your interest while you are not in Baja.
Managing Your Home In ANutshell
In case we forgot anything... all this is part of what we do...
- Have your home always ready for your arrival or your guests.
- Help you with anything related to your stay in Baja, may it be for a few days or years!
- Coordinate and supervise repairs when necessary.
Read More+
Managing Your Home In ANutshell
- Have your home always ready for your arrival or your guests.
- Help you with anything related to your stay in Baja, may it be for a few days or years!
- Coordinate and supervise repairs when necessary.
- Coordinate and supervise cleaning services. Purchase and deliver cleaning supplies.
- Hire services such as fumigation, pool maintenance, gardening, etc.
- Take care of your relationship with HOA administration (payments, newsletters follow-up, adhere to rules, HOA meeting attendance, etc.)
Program
For a perfect vacation getaway, Baja offers relaxation and luxury as well as adventure. Discover why Ronival should be your host during your next visit to Baja or why you want Ronival to handle your property management needs for the best vacation rental program in Baja.
Project Management Service:
OurMission
Our goal is to make your dreams come true while creating a stress-free experience, everything is taken care of by our team. We are responsible for initiating, planning, executing, supervising, monitoring, and closing down the project. We go from a very small project to a complete home renovation, always based on the following guidelines:
